Abdullah Al Kindi

Over the past year, OSOS has advanced notably with the launch of its OSOS Business Platform, emphasizing digital transformation through advanced technologies, streamlined user experiences, and strategic partnerships.

How has OSOS progressed over the last year, and what advancements has it made in R&D?

Reflecting on the past year, OSOS has marked a significant milestone with the announcement of its new digital platform, the OSOS Business Platform (OBP). This signifies our commitment to leveraging advanced technologies, emphasizing automation and the adoption of faster implementation strategies to facilitate digital transformation. It spans various sectors, including enterprise resource planning (ERP), procurement, finance, HR, and payroll operations. The architecture of OBP is designed to introduce novel features that set it apart from competitors, backed by strategic investments in skilled personnel to offer a fresh perspective on customer engagement. Our approach is centered around simplifying the user experience, drawing parallels with the intuitive interfaces of consumer applications to cater to the needs of diverse sectors such as government ministries, manufacturing, and the oil and gas industry. The rollout of OBP is scheduled in phases, starting with the initial launch in 1Q2024 followed by periodic updates. This phased approach facilitates the integration of our existing platforms into OBP, enhancing our product suite’s coherence and efficiency. In terms of practical applications, our engagement with the Commercial Bank of Qatar, where we provided a real estate management solution for handling properties affected by economic shifts, exemplifies our platform’s versatility. Furthermore, our collaboration with ASYAD, Oman’s premier logistics entity, which has expanded its use of our services to include our quality health and safety platform, underscores our capability to meet diverse industry needs through a unified platform. The transition to OBP aims at delivering a seamless user experience across various modules, such as real estate management, quality health, safety, education management, ERP, payroll, and finance, by incorporating the latest technological advances. This strategic initiative is geared toward ensuring a smooth transition for our clients, enriching their operational capabilities, and providing deep industry insights.

What trends are you currently observing and adding to your platform?

The OSOS Business Platform integrates technologies that are at the forefront of business innovation, such as business intelligence (BI) and AI. Our commitment to incorporating the latest technology trends extends to UI/UX design, with the goal of making our platform as intuitive as consumer applications while maintaining the robustness required for sophisticated enterprise solutions. Our comprehensive product suite includes a generic ERP system that facilitates a range of business functions including finance, procurement, human resources, payroll, maintenance, asset management, and store management. Originally developed for the oil and gas sector, our ERP solutions have demonstrated versatility and effectiveness, extending their utility to various other industries. Our platform’s global reach and adaptability are evidenced by its implementation across multiple sectors and countries. For example, a prominent Saudi company has deployed our Quality Health and Safety (QHSE) solution in 15 countries, while an American firm manages its operations in 17 countries using the same platform. These not only illustrate the international applicability of our products but also underscore their capability to meet diverse regulatory and operational requirements worldwide.

How has the adoption of your solutions impacted the educational sector?

In the education sector, we have pinpointed and filled a crucial gap with our educational management solution, now adopted by various private institutions, including one of Oman’s largest private universities, the German University. Our Student Information System caters to the tech-driven needs of today’s learners, offering innovative tools that align with modern educational demands. The pandemic highlighted the value of digital solutions, leading to a spike in our system’s adoption; however, the shift back to traditional methods post-pandemic underscores the challenge of cultural resistance to new technologies within educational settings. For educational institutions to meet the evolving needs of a new generation, embracing digital transformation and closing the technological gap in the Sultanate and beyond is essential. Our focus is on facilitating this shift, ensuring that our solutions are not just technologically advanced but also user-friendly and conducive to broader educational improvement.