The Business Year


QATAR - Finance

Ahmed Hashem

Acting Group CEO, Dukhan Bank


Ahmed Hashem is Acting Group CEO of Dukhan Bank.

"At Dukhan Bank, we are not merely adapting to the digital era; we are actively shaping it to enhance the experiences of the businesses we cater to."
Dukhan Bank leads in technology and innovation through a digital transformation strategy, actively shaping the future of the Qatari banking sector.
Dukhan Bank was recently named World’s Best Islamic Bank. What differentiates Dukhan Bank from its competitors?

I believe the esteemed global awarding committee acknowledged the standout feature that distinguishes us from competitors: our innovative, shariah-compliant digitalized solutions. In essence, Dukhan Bank has revolutionized the Islamic banking sector through pioneering initiatives. This encompasses the successful implementation of an AI-driven virtual assistant and groundbreaking endeavors that underscore our dedication to environmentally friendly and digitalized products and services.

Qatar’s economy has been diversifying rapidly ahead of the Vision 2030 deadline. How does Dukhan Bank contribute to supporting this diversification?

Dukhan Bank has actively undertaken initiatives to further diversify the Qatari market, aligning with and supporting the Qatar National Vision 2023. Our innovative strategies play a crucial role in maintaining our prominent position in the banking sector, contributing significantly to the growth of the Qatari economy across key sectors such as real estate, energy, infrastructure, transport, telecommunications, and others.

What are Dukhan Bank’s strategies for implementing technology and innovation into the banking industry?

Following the implementation of our digital transformation strategy in 2020, Dukhan Bank emerged as a leader in delivering comprehensive digital banking services. This strategic initiative has positioned us to effectively address the evolving needs of the contemporary business environment. Looking forward, the unmistakable trajectory is towards a digital future, and at Dukhan Bank, we are not merely adapting to the digital era; we are actively shaping it to enhance the experiences of the businesses we cater to.

Dukhan Bank has recently introduced its first eco-friendly vehicle finance offer. How does the bank contribute to Qatar’s sustainable development through this and other initiatives?

Corporate social responsibility (CSR) is at the core of Dukhan Bank, with our active involvement and contribution. As part of our commitment, we offer our customers access to electric and hybrid vehicles at competitive profit rates. This initiative aligns seamlessly with our ESG strategy, reinforcing our dedication to achieving a net-zero carbon footprint by 2035. Presently, Dukhan Bank is not only in harmony with the goals outlined in the Qatar National Vision 2030 but also aligns with the broader objectives of the United Nations Sustainable Development Goals.

What is your forecast for the future of Qatari banking sector and what role will Dukhan Bank play in it?

The future of the Qatari banking sector looks very promising, and Dukhan Bank is well-positioned to play a pivotal role in shaping this future. In relation to the future of the Qatari banking sector, Dukhan Bank has strategic plans to expand its wholesale banking services, with a specific emphasis on higher value-added sectors. Moreover, the bank is determined to establish itself as a pioneer in best-in-class private banking services in Qatar, with a focus on increased digitization, cybersecurity, and fintech advances. As part of its commitment to shareholders, Dukhan Bank will continue to place great importance on effective capital management to ensure robust value generation. Additionally, the bank aims to leverage synergies across its subsidiaries, thereby enhancing overall performance and success in the banking sector.

What are the future growth prospects for Dukhan Bank?

Following our successful listing on the Qatar Stock Exchange, a pivotal milestone in our bank’s journey, our primary focus remains on expanding our presence in the local market. Through strategic alliances and enhancements in our digital infrastructure, we aim to provide enhanced and seamless services tailored to the evolving needs of our local clientele. As we undergo a digital transformation, our commitment involves refining internal processes, adopting agile methodologies, and fostering a culture of innovation and collaboration. This strategic approach enables us to swiftly respond to market changes, ensuring sustained growth within the local landscape.



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