The Business Year

Mahmoud Amer, CEO, Ideal Solutions

QATAR - Telecoms & IT

Mahmoud Amer

CEO, Ideal Solutions

Bio

Mahmoud Amer is the CEO and founder of Ideal Solutions. He received his master’s degree in computer engineering with honors and has over 40 years of experience in both the government and private sectors. During his career, he has implemented hundreds of projects and received dozens of awards and appreciation letters for his achievements. The extent of his contribution stands as one of the few in the Middle East with his extensive experience and know-how in business and technology.

Established in 1998, Ideal Solutions has become a leading IT & GIS solutions and services provider in Qatar.
What are some of the highlights of Ideal Solutions’ history in Qatar?

Ideal Solutions is recognized as an innovative company able to implement more than 200 uniquely challenging and pioneering projects that we introduced as firsts for Qatar or the Middle East. Ideal Solutions is constantly setting new standards in the smart digital technology arena that add value and distinction to users and communities. Recently, we were awarded for our design and implementation of a state-of-the-art innovative smart and accessible self-service kiosk to raise and promote community awareness of assistive accessible technological solutions that provide the access to services for the disabled, and we receive at least one such award every year for work excellence. We have turned challenges into opportunities by increasing our qualified staff and investing in appraisals, events, training, office space, the latest technologies and tools, and R&D. Ideal Solutions offers an extensive portfolio of strong value solutions across 12 industries with a rich setup of five professional departments with over 80 skilled experts committed to “Deliver on Time with Quality,” as embodied in our company motto. Our rich client base hosts a long list of VIP organizations in government and private sectors that include the Ministry of Interior, Ministry of Foreign Affairs, Ministry of Municipal Affairs and the Environment, Ministry of Transportation, Public Works Authority, Woqod, KAHRAMAA, Qatar Energy, and Qatar National Bank.

What does Ideal Solutions offer in the area of electronic payments?

Ideal Solutions had envisioned the strategic contribution of electronic payments in the national interest of Qatar back in the 1990s, and hence started its pioneering groundwork by laying down a strong foundation based on industry trends and the best practices. Over the intervening two decades, the seed that Ideal Solutions sowed has now yielded fruit. Proudly, the spectrum of electronic payment services has gone beyond empowering government entities and Financial Institutions to encompass health sectors, education, hospitality, retailers, telecommunications, insurances, charities, energy sectors, and other service disciplines. Ideal Solutions is uniquely positioned to provide the complete set of electronic payment products and related services. This includes all types of point of sale (POS) terminals, in addition to a wide spectrum of POS applications for sales, currency exchange, loyalty, and top up among others. We also supply and serve highly security specialized high-performance network infrastructure, key injection, and terminal management products. Our electronic payment services include the certification of POS applications from Visa, Mastercard, and other processors, providing technical support services and 24×7 SLA services to serve the banks, merchants, and clients on behalf of the banks.

How would you describe the company’s alignment with Qatar National Vision 2030?

Ideal Solutions is recognized locally and internationally for being a community-focused and customer-centric company that constantly demonstrates its value and strength and readiness to successfully implement unique projects by employing the latest innovative technologies in line with Qatar National Vision 2030. We realized early that technology was at the heart of living safely and happily in any country, city, or community. Transforming processes and tools for government services and transactions is no longer an option, but a prerequisite to a stable and secure way of living. Ideal Solutions is in compliance with the Qatar TASMU initiative to harness the power of ICT to deliver outcomes that benefit the public, and to drive the sustainable economic growth of Qatar towards 2030, in transportation, education, and health.

What are Ideal Solutions’ main objectives for 2022?

Ideal Solutions’ main objectives for 2022 are to play a lead role in promoting Qatar and ensuring that the Qatar FIFA World Cup 2022 is a major success of lasting significance. We will cultivate and sustain our unique winning culture to help enhance the productivity and outcome of our community. We will present more creative and innovative ideas and solutions. Our mission remains to deliver quality solutions that make life more secure and
enjoyable

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