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SAUDI ARABIA - Health & Education

Mohanned Alrasheed

CEO, Lean

Bio

Mohanned Alrasheed has over 15 years of experience spanning a variety of industry sectors. He has successfully established a number of government and private enterprises including Tatweer, Takamol Holding, and, most recently, Lean Business Services with a 100% Saudi workforce. He has also held leadership positions in education, management consulting, technology, and digital transformation after beginning his career in the US in software development. Alrasheed also holds positions on the boards of NUPCO and Takamol Holdings in board secretary and advisor roles. He volunteers for a variety of non-profits, government strategy focus groups, and MSME start-ups in enterprise strategy advisor and strategic project consultant roles. He also advises start-up founders and new leaders through his role in the Ministry of Communication & Technology’s mentorship and coaching program and the Project 1932 mentorship program.

"Saudi Arabia is focused on economic diversification, social reforms, infrastructural development, environmental sustainability, and regional leadership."
TBY talks to Mohanned Alrasheed, CEO of Lean, about digital transformation, milestones in the company’s history, and medium-term goals.
How would you assess the defining trends that are shaping the digital transformation of Saudi Arabia?

Saudi Arabia is focused on economic diversification, social reforms, infrastructural development, environmental sustainability, and regional leadership. The government is also investing heavily in digital transformation, both in terms of infrastructure and technology. In this context, Lean plays a major role in the infrastructure of health transformation. We see the impact of major new emerging technologies all over the world and how different sectors use digitalization to move forward. Saudi Arabia’s current initiatives are crucial to propel the country forward and achieve Vision 2030. The nation is currently enabling the digitalization of almost all sectors. In healthcare, for example, we are working on unified medical records, which would be impossible without the centralization that is taking place currently. Today, as far as digitalization is concerned, Saudi Arabia is leading by example rather than following other countries.

What have been Lean’s major milestones and highlights since its inception in 2017?

There has been a significant transformation, especially in the public sector. The health sector used to lack the right infrastructure to develop innovative solutions, which made it difficult to reach rural areas with telemedicine in specific places. It was also challenging to gather data or formulate accurate predictions. Lean played an important role in the early years in establishing the right infrastructure for the health sector and provide quality data that could be used to build decisions on. Then, the pandemic hit, which in fact enabled us to play a key role in unifying data exchange in the Kingdom related to COVID-19 and help tackle the issue. As a result, the Saudi Arabia was extremely successful, in large part due to having the right solutions, infrastructure, and data in place. Almost every citizen received a vaccine, which also attracted many research companies to request this data. This was only possible because of the centralization, infrastructure, and digitalization in the Kingdom. Today, We play a strong role in data and not just in terms of being the custodian of data. For example, we used the data to tackle the pandemic by building predictive models for spread of COVID-19 in Saudi Arabia, with accuracy rates of around 99.5%.

What is Lean’s approach to human capital?

There is heavy demand and limited supply for trained personnel, which is a major challenge in the market. Lean has been successful in creating the right environment. It is not about the financial package or other benefits; rather, we employ a more holistic approach, which is what employees look for right now. We collaborate closely with the government to train more people and have several training programs ongoing to attract new recruits. We have been amazed by the quality of local graduates who are joining the workforce right now.

Which other sectors can Lean apply its expertise?

Lean has extremely specific knowledge and expertise; our main focus is the health sector, which gives us an edge. We work closely with PIF when it comes to the establishment of new companies in other sectors; however, our strategy remains being experts in the health sector. It is not just about providing services to the health sector, but also participating in health-related projects that can affect the quality of life. For example, we work with King Salman Park, the Sports Boulevard Foundation, Neom, and the Red Sea Project. Our focus and priority is to improve the health and quality of life of the communities living in the Kingdom.

What projects are you currently working on that will reaffirm your leadership in the sector?

One of the top things that comes to mind is unified medical records, the first phase of which will be launched on June 2023, with the second one in September. This will involve the exchange of clinical data between healthcare providers around the Kingdom, providing greater visibility to patients themselves and overall promoting personal health management. The data will be connected to most of the health providers in Saudi Arabia, both private and public and will be a game changer in the Kingdom in terms of its economic and health impact, significantly improving people’s quality of life.

What are Lean’s medium-term goals?

Our goals are aligned with the health sector. We started with the transformation program, and the progress in the past five years has been remarkable. We have a standalone program related to health that covers the entire healthcare sector. Lean seeks to take our solutions nationwide. One of our most important mid-term ambitions is to recreate the transformation of the Kingdom beyond the country. We are currently working with certain GCC companies on our solutions and are even looking beyond the Middle East via partnerships with international companies. Lean has done an amazing job, and we now want to attract international companies and their capabilities to the health sector. Lean is the right partner for them as they come up with solutions that will change the health sector, not just in the Middle East, but around the world.

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