The Business Year

Zoher M. Karachiwala

CEO, United Power Company

We were the first independent power producer (IPP) in the Middle East. We started out with a small plant compared to some of the larger ones we now have. We commenced Phase I of operations in 1996, a 20-year concession that ended in September 2016. Phase II started in 2000, which when finished will have its assets handed over to the government in April 2020. There is an option in the Power Purchase Agreement to terminate the agreement earlier as well with the consent of UPC. The plant has a useful life beyond 2020 whose assets would be realistic for the government to resell to any new bidder under the public tendering process. Demand for power is continuously growing, and the government is keenly looking at increasing generating capacity of the country. I expect renewable energy to be the new frontier not only in Oman but also in Middle East. Although the cost of renewables is still high compared to oil and gas, the willingness to look at environmentally-friendly sources will be seen favorably by the government. The cost of renewables is coming down gradually, and in a couple of years it may be viable to shift. Until then, traditional gas-generated plants will still be at the forefront.

Ahmed bin Saif bin Khamis Al-Mazrouy

CEO, Majis Industrial Services

We felt that it was important not to feel limited by the current services we provide. We need to expand in terms of the product and move into new concession areas. Cooling water is one product of Majis, but we have four more products: potable water, process water, effluent treatment systems, and irrigation water. We are now looking to see if there is need for other water products inside the concession areas we are in at the moment. For the time being, no one is approaching us with a request for products other than what we have already identified a need for. Wastewater from domestic waste or sewage systems and industrial effluent is collected and treated by us. Out of that water we can create irrigation water and process water, which is sent back to the industry. Currently, we receive around 10,000cbm per day of water to treat and process. From that, we can produce about 7,000cbm of processed water. Some of that goes on to become irrigation water and 20% goes to the sea as brine. We also take a keen interest in the industrial sector. Although it is not yet in our concession area, we want to start serving that sector with water solutions, such as potable process water and management.

Said Ahmed Safar

CEO, Said Ahmed Safar

The company is currently engaged in meter readings, billing, collection, disconnection and reconnection, and customer service in the Muscat, Batinah, and Dhahirah governorates. OIFC is the pioneer in this field in its service to customers and principals. OIFC’s business scope addresses two areas of service. The first relates to corporate contractual agreements with the Omani government, such as the Public Authority of Electricity and the water and electricity sectors, where OIFC is currently providing meter reading and billing operations services for electricity and water and telecom service providers for whom OIFC prints and mails telecom bills and collection services. This enables OIFC to manage customers’ utility accounts, including printing and mailing their bills and collection services for all the customers (individuals and corporate entities) and pay their utility bills in one place. These services are offered to all general public and corporate entities via multiple channels of customer interaction platforms, including OIFC’s network of 43 branches located throughout all the governorates of Oman and in every major city and town. OIFC has also established 37 bill payment machines installed in prime locations for facilitating their customer’s convenience of services around the clock.



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