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ANGOLA - Telecoms & IT

Willian Oliveira

General Director, TIS Tech

Bio

Willian Oliveira boasts two decades of professional experience in the IT sector, with a remarkable 16 years dedicated to serving the tech landscape in Angola. Throughout his career journey, he has engaged in diverse domains, including technical support, telecommunications encompassing voice and data, network management, software development, and the successful execution of substantial projects on both national and international scales. His illustrious tenure culminates as the director of TisTech, a role he has held since the company’s inception, signifying his enduring commitment and expertise in the field.

"Our primary focus lies in solidifying our presence within Portuguese-speaking nations and other countries within our regional sphere. This encompasses not only neighboring countries but also extends to Francophone nations like Senegal."
Can you provide an overview of TIS Tech’s presence in Angola from its establishment until the present?

Founded in 2013, TIS Tech emerged with a distinct mission in Angola’s market—to become the foremost systems integrator. TIS Tech aims to provide holistic solutions to customers, bridging these facets. I am the founding CEO and have closely witnessed our trajectory. Starting with a team of 13, we now boast a workforce of 230. Consequently, TIS Tech’s expansion aligns with the nation’s digital journey. Our focal point remains unswerving—being a pivotal integrator with five business units. Our cybersecurity unit stands out, holding a prominent stance in the sector. Another unit addresses technology infrastructure encompassing data centers and connectivity, while a separate division engages in database management and data science. Our software development unit notably contributed to the country’s tax system evolution. Having secured a crucial role in the General Tax Administration’s (AGT) tax transformation through an international tender in 2017, TIS Tech continues to lead this pivotal partnership. Furthermore, a consulting unit, established in 2022, marries technology with consultation, deepening our partnership with clients through tailored solutions. A decade later, TIS Tech’s dedication to integration and growth remains unwavering across these diverse units.

Can you elaborate on the importance of building a network of partners for TIS Tech’s standing within the market?

Today, our partnership landscape spans extensive dimensions. In the public sector, we have forged significant collaborations with entities like the Angolan Ministry of Finance, the Ministry of Transport, and the Ministry of the Interior, among others. In the private sector, particularly within the IT sector, the cornerstone of success lies in forming robust alliances, and in this area, we stand as collaborators with major global manufacturers. Notably, we enjoy partnerships with industry giants such as IBM, with a primary focus on cybersecurity, and Oracle. Our affiliations extend further, encompassing Microsoft, for whom we are valued partners, and Huawei, where our role as a strategic ally is particularly pronounced. As system integrators, these collaborations are crucial to create and advanced projects for our clients with unparalleled robustness and efficacy.

How does TIS Tech manage to maintain its competitiveness within such a dynamic and swiftly changing market environment?

Our team of professionals remains engaged in ongoing learning and upskilling, ensuring that we stay aligned with the rapid shifts in the industry. Central to our efforts is an internal research and development division, which serves as a hub for innovation. Collaborations with major universities across Angola are also an integral part of our strategy. An initiative called DNA TIS demonstrates our commitment to nurturing emerging talent. We engage with universities nationwide, providing training and cultivating fresh perspectives by bringing young minds into our fold. We actively participate in international forums and discussions, contribute to state-led dialogues on new technologies, and aid in charting viable paths forward. A testament to our dedication, we are presently involved in four R&D projects that harness the potential of AI. In addition, we collaborate with academia to stay up-to-date and successful in the constantly evolving technology field.

Can you elaborate further on the company’s training projects and their impact?

I have been an entrepreneur in Angola for many years, and my experience in the country has shaped my perspective. Rather than dwelling on the lack of qualified professionals, we have embraced a proactive approach: we invest in training our professionals. An internship program we initiated has successfully trained over 90 recent graduates, equipping them with skills that enable them to contribute effectively within the company, even in leadership capacities. Presently, we are embarking on a project called Academia TIS, designed to establish an ongoing educational platform following our unique methodology. In the coming month, we are unveiling an online training portal aimed at offering technical and technological education, tailored to attract and empower young talent. This approach not only cultivates the skills needed but also aligns professionals with the internal culture and values, fostering a mutually beneficial partnership.

How does TIS seamlessly incorporate an environmental, social, and governance (ESG) framework into its operations?

In social responsibility, we are deeply engaged in a variety of impactful initiatives, reflecting our commitment to giving back to society. Our investments extend to the education sector, where we sponsor a national competition for developers. While the environment is not our sole focal point, we are resolutely committed to incorporating sustainable practices into our projects, particularly within the sphere of infrastructure. Demonstrating our dedication to minimizing our ecological footprint, we have significantly reduced paper usage across our operations. In matters of governance, our operations are guided by a meticulously constructed compliance policy. This commitment to excellence in our workplace was acknowledged in 2022, when we earned the Great Place to Work certification.

Can you provide more details about the recently launched Podcast project?

This new podcast project emerged from a collective initiative within our organization and is structured around two core pillars. First, it serves as a platform to introduce TIS Tech to the market, offering insights into our approach, values, and capabilities. Second, and perhaps more importantly, it is a conduit for knowledge-sharing, fostering discussions about national information technology and shaping a dialogue about its future trajectory. The podcast is currently hosted by two of our talented young professionals who have undergone training within our ranks. Additionally, I will host segments where I delve into pertinent topics crucial for our country’s discussions. These encompass subjects like digital transformation, AI, and other relevant themes. The overarching focus will be on Angola, its challenges, and the solutions we can collectively explore.

Can you provide insights into TIS Tech’s upcoming plans and aspirations for the future?

Our focus for 2023 revolves around several pivotal objectives. First, we are determined to solidify our national presence by expanding into key provinces beyond Luanda. Moreover, we intend to fortify our position within the industry, with special emphasis on bolstering our cybersecurity efforts and further establishing our recently launched consulting division, which made its debut at the close of last year. A paramount goal is the full integration and advancement of our academy and the TIS method—our proprietary approach to education. Finally, our aspirations extend beyond borders. Building on our endeavors in 2020, our primary focus lies in solidifying our presence within Portuguese-speaking nations and other countries within our regional sphere. This encompasses not only neighboring countries but also extends to Francophone nations like Senegal.

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